Frequent questions

How can I place an order at Travelcamp Brand?

It is easy! Browse our online store, choose your favorite products, select the size and quantity, and add them to the cart. Then, simply follow the steps of the secure payment process.

What are the payment options available?

We accept various forms of payment, including credit and debit cards (Visa, MasterCard), as well as payments through PayPal. Your payment information is safe with us.

Can I modify or cancel my order after placing it?

Unfortunately, we are unable to make changes once your order has been confirmed. Be sure to carefully review your cart before completing your purchase. For cancellations, please contact us as soon as possible.

How long will it take to get my order?

Delivery time varies by location. Generally, orders are processed in 2-4 business days. For estimated shipping times, please visit our Shipping and Delivery page.

Can I return or exchange a product?

Yes, we accept returns and exchanges. Please see our Returns Policy for detailed information on how to proceed and make sure you meet the requirements.

How can I track my order?

Once your order has been shipped, you will receive a confirmation SMS with a tracking link. You can use this link to track the status of your shipment in real time.

Do you have children's sizes?

Currently, we are focused on offering adult sizes, but we are exploring options to include children's sizes in the future. Stay tuned for news!

Where can I contact customer service?

For any questions or concerns, our customer service team is here to help you. Contact us through our Contact page or email us at info@travelcampbrand.com

Thank you for choosing Travelcamp Brand!